All companies should maintain a basic record of any contact with SRI analysts & portfolio managers, notes on what was discussed and details of any follow-up conducted.

This rolling record will help them to plan and prioritise their future engagement with these investors.

In general, the following should be recorded:

  • With whom the contact was made (organisation & individual)
  • The contact’s role: buy-side, sell-side or agency analyst; portfolio manager etc.
  • How the contact was made – meeting, questionnaire, telephone call etc.
  • The main areas of investor/analyst interest
  • Any points of follow-up